Carer Advisory Service
For information, referral, advocacy, problem solving, developing options, counselling appointments and workshops.
1800 242 636*

Commonwealth Respite & Carelink Centre
For information on community aged care and disability services in your area and all respite enquiries.
1800 052 222*

Carers ACT Northside (Main office)
2/80 Beaurepaire Crescent
HOLT ACT 2615

Ph: (02) 6296 9900
Fax: (02) 6296 9999

The Cottage
Dementia Respite - Low Care
117 Denison Street
Deakin ACT 2600

Ph: (02) 6285 2082
Fax: (02) 6282 5784

Fraser House
Disability Respite for Mature Carers
30a Kerrigan Street
Fraser ACT 2615

Ph: (02) 6259 9555
Fax: (02) 6259 9333

If you are interested in Membership please click here 

*An Australian Government Initiative. Free local call. Mobile phones charged at mobile rates.

Carer Advocacy Program

What is the program about?
The Carer Advocacy  Program provides individual/family advocacy on a one-to-one basis to resolve difficult or complex matters, negotiating the complexity and bureaucracy of service systems, and concerns relating to the caring role.  The service focuses on short term and goal specific issues. Carers will also be supported to develop the skills to self advocate where appropriate.

 Who is eligible?
 Any Carer living in the ACT

 What will the advocate do?
 Meet with you one-to-one to pin point what the difficulties are

• Create realistic expectations through developing an individual action plan
• Make the Carer aware of their rights and how to access any service complaint pathways
• Investigate the issue by liaising with all parties
• Establish lines of communication with all involved
• Promote the Carer’s ability to self advocate
• Negotiate to achieve a resolution

How to access the service?
Ring the Carer Advisory number on 1800 242 636. 

The coordinator will be able to assist you and may resolve your difficulty through information, support, referral to specialised services, or they will refer you to the advocate who will contact you directly.