Carer Advisory Service
For information, referral, advocacy, problem solving, developing options,
counselling appointments and workshops.
1800 242 636*
Commonwealth Respite & Carelink Centre
For information on community aged care and disability services in your
area and all respite enquiries.
1800 052 222*
For emergency respite after hours call: 1800 059 059*
Carers ACT Belconnen Office
Ground Floor
Churches Centre
54 Benjamin Way
Belconnen ACT 2617
Ph: (02) 6296 9900
Fax: (02) 6296 9999
Carers ACT Torrens Office
1 Torrens Place
Torrens ACT 2607
The Cottage
Dementia Respite - Low Care
117 Denison Street
Deakin ACT 2600
Ph: (02) 6285 2082
Fax: (02) 6282 5784
Fraser House
Disability Respite for Mature Carers
30a Kerrigan Street
Fraser ACT 2615
Ph: (02) 6259 9555
Fax: (02) 6259 9333
If you are interested in Membership please Click here
*An Australian Government Initiative. Free local call. Mobile phones charged at mobile rates.
HOME FROM HOME RESPITE PROGRAM
"THE COTTAGE"
Contact: 02 6285 2082
What is the Home from Home Respite Program?
This program provides day, home host and overnight respite for Carers of people with dementia and changed behaviour. The program is set in a Cottage in the leafy suburb of Deakin.
Who is eligible?
To be eligible to receive this respite service, you must be a career, the recipient must live in the ACT, have a diagnosed dementia, and be assessed a low care.
Access and Eligibilty Policy and Procedure documents are available upon request.
How is the respite arranged?
A referral is made to the program. An assessment of the need of the Carer and recipient is done and days requested are provided if there is availability. If the days requested are not available then management endeavor to assist with other options.
What services are available?
The program provides Day, Overnight and Host Family respite options for Carers and there families. There are gender specific days as well as mixed groups. No more than six to eight people attend at any one time. Host program can provide one on one care for younger onset dementia.
Other services that may be available to ensure that your care plan is meeting your needs are:
- Personal Care
- Medication Administration
- Continuation of some community services recipient is receiving at home
- Transport
Services received through The Home from Home Program are designed to be flexible and culturally sensitive and can change as your needs change.
What if my care needs increase?
Assessment, coordination, monitoring and review occurs regularly to ensure that the respite you are receiving continues to be appropriate. If the level of care of the recipient progresses to a level beyond what is required at The Cottage, a meeting with family to discuss other options will occur with suitable respite hours continuing in the home for a period of one month until appropriate services can commence.
Are there fees for this respite service?
A contribution for respite services applies. The fee
is $10.00 per day.
Transport $2.50 each way.
Overnight $32.00 per night.
Fees are negotiable.
What rights and responsibilities do I have?
Carers ACT will ask you to sign an agreement. That agreement constitutes a legal arrangement between you and Carers ACT. It sets out the terms and conditions under which the program is provided. It includes information on client fees, rights and responsibilities and your care plan. Applicable Policy and Procedure documents are available upon request.
What if I don’t need the service anymore?
Carers ACT asks you to please contact The Cottage as soon as practicable, if you no longer require the services of The Cottage, or need to cancel a visit. Exit Policy and Procedure documents are available upon request.
What should I do if I am dissatisfied with the service?
If you are dissatisfied with any aspect of your respite service, you can discuss the problem with, or make a suggestion or complaint to:
- The Coordinator, telephone 62852082
- The Manager of The Home From Home Program, telephone 62852082
- The Complaints Resolution Scheme of the Commonwealth Department of Health and Ageing, telephone 1800 550 552
What if I need a representative to assist me?
You can appoint another person or advocacy service to speak for you or to represent you in any way relating to your respite. You or your representative must advise The Cottage in writing each time you appoint or change your representative.
If you require information about an advocacy service,
please contact the Coordinator at The Cottage. Advocacy Policy and Procedure
documents are available upon request.
Carers ACT Inc Privacy Policy and Your Confidential Information:
At The Cottage, your privacy is very important to us.
Your personal information is only collected to enable us to supply you
with the services you have requested us to provide.
The privacy and confidentiality of the information held about you will
be respected. Confidential information about you will only be given
to another person if this is important for your care or is required
or authorized by law. By signing this agreement, you are allowing Carers
ACT to keep and release your information.
Privacy and Confidentiality documents are available
upon request.
Who can I call to find out more?
You can phone The Cottage on 6285 2082 to find out
more about your respite options.
