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Contact Us

Carer Advisory Service
For information, referral, advocacy, problem solving, developing options, counselling appointments and workshops.
1800 242 636*

Commonwealth Respite & Carelink Centre
For information on community aged care and disability services in your area and all respite enquiries.
1800 052 222*
For emergency respite after hours call: 1800 059 059*

Carers ACT Belconnen Office
Ground Floor
Churches Centre
54 Benjamin Way
Belconnen ACT 2617

Ph: (02) 6296 9900
Fax: (02) 6296 9999


Carers ACT Torrens Office

1 Torrens Place
Torrens ACT 2607

If you are interested in Membership please Click here

*An Australian Government Initiative. Free local call. Mobile phones charged at mobile rates.

COMMONWEALTH CARELINK CENTRE

The Commonwealth Carelink Centre is an information and referral service for older people and people with disabilities and their Carers to assist them to live independently in their own homes, or to assist them with the move to a residential facility.

Your nearest Commonwealth Carelink Centre has information about:

  • Household help
  • Transport
  • Home modification
  • Special services for dementia
  • Personal nursing       
  • Continence assistance
  • Meal services      
  • Aged care homes
  • Day care centres
  • Allied health care, including podiatry
  • Assessment processes
  • Support Groups

Commonwealth Carelink Centres can also tell you about waiting times, costs and eligibility requirements for these services.

We also have interpreters available for those who have English as their second language and resources available for those with hearing or sight impairments.

The Commonwealth Carelink Centre has developed a series of fact sheets that provide information on the 25 most asked about topics to help older people and those with a disability live independently in Canberra. The Fact Sheets are available free of charge. To get a copy simply give us a call and we will post them out to you.

Commonwealth Carelink Fact Sheets :

1. Advocacy
2. Assistance for Carers
3. Assistance with Living Independently
4. CALD (Culturally and Linguistically Diverse)
5. Centre Based Day Care Services
6. Community Organisations
7. Continence
8. Counselling Services
9. Daily Living Assistance
10. Dementia Support
11. Disability Services
12. Equipment Aids and Services
13. Financial Services
14. Gentle Exercise Classes
15. Hearing
16. Home Nursing Assistance
17. Information and Referral
18. Legal Services
19. Medication
20. Mental Health Support
21. Regional Community Services
22. Respite Services
23. Safety and Alarm Services
24. Sight Impairment
25. Transport

There are over 50 Commonwealth Carelink Centres across Australia and they are all linked by a free 1800 phone system which means if you are concerned about a family member living in another part of the country you can ring and be transferred through to their nearest centre for local information.

The main centre for the ACT is located at the Carers ACT building in Torrens, which is at the Torrens Shops, however information can also be provided at the Belconnen office.

Centres can be visited in person between 9am to 5pm Monday to Friday or by a free phone call to 1800 052 222*. If you call outside of these hours, please leave a message and we will get back to you the next working day.